The challenges in healthcare
In care and welfare, your planning changes every day: illness, last-minute admissions, additional care needs, shifting shifts, replacements, and ad-hoc requests.
With SOLUTIO you create schedules and daily planning feasible and adaptable with one current overview for teams, departments, and locations. Registrations are done easily in the flow, and where relevant, VIRO ensures automatic, correct processing of hours, allowances, and reimbursements.
On paper, there is a plan. In practice, care runs on exceptions. And that’s why it goes wrong when planning, communication, and registration are fragmented.
Do you recognize this?
- Absences due to illness or unexpected dropout → gaps in staffing
- Last-minute changes due to increased care demand, consultations, transfers, or crisis situations
- Not everyone is allowed everywhere: qualifications, competencies, experience and team agreements determine deployability
- Multiple locations/departments → planning and replacement require too many calls and coordination
- A lot of manual juggling with Excel, WhatsApp, or separate tools → versions clash
- Registrations come in afterwards → discussion about shifts, breaks, allowances, on-call duties, relocations
- HR and managers waste time on corrections instead of guidance and quality
They rely on SOLUTIO
One platform that brings schedules and reality together
Schedules & daily planning
in one current overview
Plan teams, shifts, and departments visually, with real-time insight into occupancy and changes.
Quick rescheduling in case of absence
or additional care needs
In case of illness, replacement, extra tasks, or shifts, SOLUTIO immediately recalculates a feasible schedule.
Authorities, competencies, and qualifications built-in
Match employees based on roles, qualifications, specializations, and internal agreements (who can do what,
where and when).
Multi-site & flexibility
without chaos
Work with departments, locations, mobile teams, and flex pool/temp workers without separate schedules for each island.
Registration and coordination
in the flow
Registrations and deviations are recorded immediately and linked to shift/task/location, so the administration does not have to reconstruct "after the fact."
Overview for management,
HR and back office
Real-time insight into attendance, occupancy, deviations, and follow-up, ready for further processing.
Registration that prevents discussion
Employees easily register:
- attendance and shift start/stop, breaks
- swaps, takeovers, and exceptions
- on-call duty, availability, and extra performances (where applicable)
- notes and confirmations that provide context for deviations
- approval flow for team lead/supervisor
Closing without manual correction rounds
After approval, everything flows through in the same data line:
- Less noise between planning, execution, and HR
- Fewer manual corrections and faster overview at closing
- Where relevant: payroll-ready via VIRO with automatic processing of allowances/rules according to hour regimes and agreements
Typical benefits
in care & welfare
Approved performances automatically go to the back office.
- Less scheduling stress and fewer last-minute "fires"
- Better continuity: faster the right replacement with the right authority
- Fewer calls and messages: everyone works with one current truth
- Faster closing and fewer discussions about performances and allowances
- More time for care, less time for recovery work
The platform for care teams that want to plan faster and more calmly
Real-time insight into staffing, availability, and continuity
Quick rescheduling in case of absences, changes, and additional care needs
The right employees in the right place based on competencies
Planning, registration, and operational follow-up in one flow
Planning in order. What about the processing afterwards?
With SOLUTIO, you bring structure to planning and workplace follow-up.
This way, the flow from planning to further processing logically connects.
Samsonite – A success story
Turning Excel chaos into order: Samsonite’s smart planning success.
Challenge:
Samsonite’s European distribution center in Oudenaarde used to manage staff planning entirely in Excel, leading to errors, wasted time, and frustrated teams. Multiple warehouses, complex shifts, and temporary workers made planning nearly impossible.
Solution:
With SOLUTIO from GO-VIRTUAL, all staff planning was digitized. The system accounts for skills, availability, and rotation preferences while connecting directly to HR and time-tracking systems. Automatic rotations, real-time data, and transparent planning now give Samsonite a complete overview with minimal errors.
Read the full case
Source: Value Chain Management (oct.-nov. 2025)
FAQ - Frequently asked questions
Planning software for healthcare and social care helps organisations plan and follow up rosters, daily planning, teams, shifts, departments, locations, replacements and additional care needs centrally. The software supports rescheduling, registration, approval and further processing by HR and the back office.
SOLUTIO is suitable for care organisations, social care organisations, residential care centres, home care organisations, care institutions, mobile care teams and organisations where planning depends on shifts, authorisations, qualifications, locations and last-minute changes.
Yes. SOLUTIO helps you plan teams, shifts, departments and locations visually, with real-time insight into staffing, availability, continuity and changes.
Yes. In case of illness, unexpected absence, additional care demand, admissions, consultations, transfers, crisis situations or shifting schedules, SOLUTIO helps you create a feasible schedule faster.
Yes. SOLUTIO can match staff based on roles, competencies, qualifications, specialisations, authorisations, experience and internal team agreements. That way, the right person is in the right place.
Yes. SOLUTIO supports planning across multiple departments, locations, mobile teams, flex pool, temporary workers and replacements, without separate schedules for each unit.
Staff can digitally register attendance, shift start and end, breaks, swaps, handovers, exceptions, on-call duty, standby, extra services, notes and confirmations.
SOLUTIO links registrations and deviations to a shift, task or location. This means less interpretation afterwards, and HR receives correct data faster for checking, approval and processing.
After approval, registrations flow through the same data line. This reduces noise between planning, execution and HR, limits manual corrections and gives a faster overview at closing.
SOLUTIO handles planning, registration and approval. VIRO can process services, shifts, premiums, allowances, on-call duty, standby and exceptions further into correct payroll codes and payroll-ready output according to working-time arrangements and internal agreements.
Excel planning quickly becomes error-prone when illness, replacements, additional care needs, multiple locations, qualifications, shifts and registrations come together. SOLUTIO centralises planning, rescheduling and registration in one up-to-date flow.
SOLUTIO means less rostering stress, faster rescheduling, better continuity of care, fewer phone calls and messages, faster closing and fewer disputes about services and premiums.